Returns & Exchanges

At MISTR, we want you to be completely satisfied with your purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.

3

Attach the Label

Print the prepaid shipping label generated by our portal and affix it clearly to the outside of your package, ensuring any old labels are covered.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing